Privacy Policy

1. Introduction

TravelFreedom ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms
• Book accommodations or tours through our service
• Subscribe to our newsletter
• Communicate with us via email or phone

This information may include:

• Name and contact information (email, phone number, address)
• Payment and billing information
• Travel preferences and special requirements
• Passport information (when required for bookings)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process your bookings and provide requested services
• Communicate with you about your travel arrangements
• Send you updates, marketing materials, and promotional offers (with your consent)
• Improve our website and services
• Respond to your inquiries and provide customer support
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Hotels, tour operators, and other travel partners necessary to fulfill your bookings
• Payment Processors: Third-party payment processors to handle transactions securely
• Legal Requirements: When required by law or to protect our rights and safety

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Address: 1 Fountain Square, Baku Old City, Baku, AZ1000, Azerbaijan